Class Cancellations
Air Extreme Inc. reserves the right to cancel classes that do not reach the minimum enrollment requirements or for extenuating circumstances. We assure you that every effort will be made to notify all registrants in a timely manner prior to the class start date. Fees for cancelled classes will be refunded in full or applied to another course upon request.
Cancellation Policy
Formal cancellation or withdrawal from a course requires the student or company to provide a minimum of 24 business hours notice by phone or e-mail before the class start date.
Students and companies are entrusted with the responsibility for the courses they register for until they formally withdraw within the refund deadline date.
Students are eligible for a full refund, minus a $25 administrative fee, if they formally withdraw at least 24 business hours in advance (Business hours are 8 AM—5 PM, Monday through Friday).
Please formally withdraw from a course within the published deadlines above to ensure a refund is provided.
It's important to note that non-attendance does not constitute a formal withdrawal. It results in a 100% loss of payment, underscoring the importance of attending the class. Non-attendance is classified as a no show and a full charge will be applied.
Students who attend but are unsuccessful in passing the courses should note that they are not eligible for refunds.
Online Refunds
Shopify customers are able to get a full refund less a $10.00 administration fee - this is to cover the additional credit card fees. Otherwise the above stated cancellation policy will be in effect.
Students who attend but are unsuccessful in passing the courses are not eligible for refunds.
Tickets
If a student loses their ticket a replacement ticket will be $35.00 plus gst.
Please provide student's full name with correct spelling and a full mailing address of where the new ticket should be mailed to.
Physical Product Order Cancellations
Products returned will be subject to a 15% restocking and administration fee. Return shipping is at the customers cost and risk.